Terms and refund policy

Last updated November 10, 2026

Price

$197 a month, plus $15 for your domain's first year. No setup fee.

Automatic renewal

Your card is charged every month on the same date you signed up, until you cancel. We text you a reminder before each of your first three renewals.

No contract. Cancel anytime by text.

Text "cancel" to (727) 212-8114. We confirm by text the same day. There are no fees, and you won't be charged again. Your service runs to the end of the month you've paid for.

30-day money-back guarantee

If you're not amazed within 30 days of signing up, text us and we refund your first $197, no questions asked. The $15 domain fee isn't refunded, because the domain is yours to keep.

Your domain is yours

It's registered in your name from day one and stays yours if you cancel or get a refund. We renew it at no charge every year you're a paying client. New domains can't move to another registrar for 60 days after registration. Until then, we'll point it wherever you ask.

If you cancel or get a refund

The website comes down at the end of the month you paid for. The design and code are part of the service. Your logo, photos, text and reviews are always yours.

What you keep no matter what

Your domain and the photos from your photo shoot, including after a refund.

Google access

You add us as a manager on your Google Business Profile. You stay the owner and can remove us anytime.

Reviews

We reply to your reviews in your voice within 24 hours. For any review of 3 stars or less, we text you the reply first and post it only after you say OK. We ask every customer for reviews the same way and never filter out unhappy customers, which follows Google's rules. We never write fake reviews or offer rewards for reviews.

Changes

Text us any small change (text, hours, prices, photos, specials) and it's done the next business day. A redesign or new pages is a separate project, quoted first.

What we promise, and what we don't

We measure results in your own Google Business Profile: calls, direction requests and website clicks compared with the 30 days before, plus new reviews. We don't promise search rankings or a number of customers, because nobody honestly can.

Ads

This service doesn't include paid ads, and we never spend money on ads in your name.

Questions

Text (727) 212-8114 or email hello@fivestarstorefront.com.